![]() If you use a Plantronics headset with the BT600 you will want to update both the BT600 and the headset. then go to settings, and change the target softphone to your desired service, or one that you don't have installed (ie not skype) then hit apply. To do so you'll need the headset plugged into the computer via USB. So for my plantronics headset on a surface this was an easy fix, Just download and install plantations hub if you haven't already. ![]() You'll want to see whatever device you want to be updated on the this screen. Open the application, and click the "Notifications" tab on the top of the window. Step 1ĭownload the Plantronics Hub here application (Compatible with Mac or Windows) Step 2 In addition to keeping your headset up to date, the Plantronics Hub will give you mute reminders, battery reminders and most importantly for certain phone system apps, the Plantronics Hub is required so you can answer/end calls away from the desk with your headset. From the Calls panel, click the Settings icon to open the Phone Settings panel. Sometimes when the audio device hasn't been updated and it stops working, an update is the fix. After you install the Plantronics Hub software on your computer, you can set up the headset. When new updates are available, it's a smart idea to keep your Plantronics (Poly) device up to date at all times for the best performance. Why you should download the Plantronics Hub With this update, users who are part of the TeamsOnly upgrade policy can use the dial pad to make calls and use in-call DTMF (dual-tone multi-frequency) signaling, which is the sound phones make to. Plantronics Hub for Windows/Mac, part of the Plantronics software portfolio, is a client application that allows users to control the settings on their Plantronics audio device. NOTE You can also check your headset Skype connection status by going to. Change language option for your voice prompts Dial pads and call status displays are now supported for Polycom CX300 and Plantronics Calisto P540, and for new desk phone models coming soon. You can also change the default outbound line using the Plantronics Hub by.Device-level call control with call answer/end, mute, and volume adjust.Microsoft recommends that users quit Skype for Business and then Microsoft Teams call control (and call data) will function normally. When using Plantronics Manager Pro along with both the Skype for Business and Teams clients running simultaneously – only call data for Skype for Business will be reported. For example, pressing the headset button on an incoming Teams call will not answer the Teams call, but may initiate the dial tone from the Skype for Business client. ![]() With both the Skype for Business and Teams clients running simultaneously – Skype for Business takes priority and directs all headset call control to the Skype for Business client. What is the expected behaviour if I am simultaneously running both Skype for Business and Teams? This issue has been resolved in Plantronics Hub release 3.14.1. The reason this issue has come up now, as opposed to previous versions of Plantronics Hub, is because Poly added Microsoft Teams as a separate softphone in the Hub Settings. The software enhances the user experience by providing valuable information about the state of their Plantronics audio device, such as mute and battery status, easily visible at the bottom of the desktop. Users can customize their ringtone and ring location, configure presence updates, and more. Upon release of Plantronics Hub 3.14, Poly discovered that phone calls are randomly put on hold when Skype for Business and Teams are running at the same time on Windows PCs. Plantronics Hub for Windows/Mac, part of the Plantronics software portfolio, is a client application that allows users to control the settings on their Plantronics audio device. Dcouvrez en images les prvisions mto compltes du 24 septembre 2022 Paris et en le-de-France sur BFM Paris le-de-France, la premire chane d’information de la rgion parisienne. Why are my Microsoft Skype for Business and Teams softphone calls being randomly placed on hold now that I’ve upgraded to Plantronics Hub 3.14?
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